Last Updated: June 2026
Thank you for shopping with Vepairo. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.
1. Order Processing
All orders are subject to verification and approval before shipment.
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons, promotions, holidays, or periods of high demand, processing times may be extended.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations
Vepairo ships to selected countries and regions where the sale and delivery of vaping products are permitted by law.
Customers are responsible for ensuring that vaping products can legally be imported, possessed, and used in their location before placing an order.
We reserve the right to refuse or cancel orders shipped to restricted jurisdictions.
3. Shipping Methods and Delivery Times
Estimated delivery times vary depending on the destination and shipping carrier.
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–12 Business Days |
| United Kingdom | 4–10 Business Days |
| Europe | 5–15 Business Days |
| Canada | 7–15 Business Days |
| Other International Locations | 7–20 Business Days |
Please note that delivery estimates are not guaranteed and may be affected by customs clearance, weather conditions, carrier delays, public holidays, or other circumstances beyond our control.
4. Shipping Fees
Shipping costs are calculated at checkout based on:
- Destination
- Order weight
- Shipping method selected
- Applicable carrier rates
Any available free shipping promotions will be clearly displayed on the website.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Tracking updates are provided by the shipping carrier and may take time to appear after shipment.
6. Age Verification Requirements
Because Vepairo sells age-restricted vaping products, certain shipments may require:
- Age verification before shipment
- Government-issued identification
- Adult signature upon delivery
Failure to complete required age verification may result in order cancellation.
7. Customs, Duties, and Taxes
International orders may be subject to:
- Customs duties
- Import taxes
- Value-added tax (VAT)
- Other local fees
These charges are determined by the destination country and are the responsibility of the customer unless otherwise stated.
Vepairo is not responsible for customs-related delays, fees, confiscations, or import restrictions.
8. Failed Delivery Attempts
If a delivery cannot be completed due to:
- Incorrect shipping information
- Refusal of delivery
- Failure to provide age verification
- Failure to collect the package
the customer may be responsible for additional shipping charges or return fees.
9. Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery responsibility passes to the carrier.
If your package is delayed, lost, or marked as delivered but not received, please contact the carrier first and then contact our support team for assistance.
Vepairo is not responsible for packages lost due to incorrect shipping information provided by the customer.
10. Damaged Shipments
If your order arrives damaged:
- Take clear photos of the package and products.
- Contact our customer support team within 7 days of delivery.
- Include your order number and supporting photos.
Claims submitted after this period may not be eligible for review.
11. Order Changes and Cancellations
Orders may only be modified or canceled before shipment.
Once an order has been processed or shipped, changes and cancellations may not be possible.
Please contact us as soon as possible if you need assistance with an order.
12. Restricted Products and Locations
Vepairo reserves the right to restrict the shipment of certain products to specific countries, states, provinces, or regions in accordance with local laws and regulations.
13. Contact Us
If you have questions regarding shipping, please contact our customer support team:
Vepairo Customer Support
Email: Borunter081@gmail.com
Website: www.vepairo.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (Local Time)