Returns & Refunds Portal
We want you to be satisfied with your purchase.
Return Eligibility
To qualify for a return:
- The item must be unused and unopened.
- Return requests must be submitted within 14 days of delivery.
- Products must be returned in their original packaging.
Non-Returnable Items
For health and safety reasons, the following items are generally not eligible for return:
- Opened vape devices
- Opened e-liquids
- Used disposable products
- Products damaged through misuse
How to Start a Return
- Submit a return request using the form below.
- Wait for approval from our support team.
- Receive return instructions.
- Ship the item back to the provided address.
- Refunds will be processed after inspection.
Return Request Form:
[Return Form Here]
Refund Processing
Approved refunds are typically issued within 5–10 business days after the returned item has been received and inspected.